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What kind of people are not recommended to try RELX vape?

September 24, 2021

The RELX product is for existing adult smokers and vapers only. It contains nicotine that is an addictive chemical and isn't recommended for people who are allergic to alcohols, cardiac patients, hypertensive patients, patients with respiratory diseases, pregnant women and lactating women.

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What does it mean when the indicator of Infinity Charging Case changes?

January 20, 2021

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How long should I charge my Infinity Charging Case?

January 20, 2021

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RELX Product- What is the material of the device and pod?

April 20, 2020

RELX devices (Infinity, Essential and Classic)  are made of aluminum alloy with high strength and endurance. The shell material of cartridge is PCTG produced by Eastman in the US, which is mostly used to make aviation cups, milk bottles, etc. It is resistant to high temperature and will not release harmful substances, thus you can use it without any worries.

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RELX Classic - How long can the Classic device be used? What is the battery capacity and charge time?

April 20, 2020

RELX adopts a soft lithium battery with a capacity of 350mA and a charging time of about 1h. For a person who smokes one pack of cigarettes a day, it can last for a whole day, 250-300 puffs approximately.

Kind Reminder: In order to protect your own safety and the device quality, please do not use it while charging.

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RELX Classic - What does it mean when the indicator of Classic device changes?

April 20, 2020

During Standing: when the device device is not used, the indicator will be off;

Low Battery: when the power is less than 10%, the indicator will flash 10 times;

During Charging: The indicator will stay on, and after it is fully charged, it will be off;

The indicating light flashes 3 times:

  1. Inhale protection: This protection mechanism is to protect the user from irritation caused by heavy inhale, the mod will initiate the protection mechanism.
  2. Overcharged protection: This protection mechanism is to protect itself when the charging cable is unplugged with too much strength after it is fully charged or unplugged frequently, and the indicator will flash 3 times.

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RELX Classic -What's included in the Classic Starter Kit?

April 20, 2020

The kit for beginners includes Classic device with color optional, a peppermint RELXPod, a USB charging cable and a booklet. 

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RELX nano - What is the material of nano device device?

April 20, 2020

RELX nano adopts Fiberglass device which has passed third-party testing and has a related certificate. The manufacturing process is highly purified and does not result in inhalation into the lungs.

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RELX nano - Device battery capacity and pod capacity.

April 20, 2020

The battery capacity of nano device is 270mA, which can support about 200 puffs without charging.

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RELX nano - What does it mean when the indicator of nano device device changes?

April 20, 2020

Not in Use: The bottom breathing light will be off

In Use: The bottom breathing light will get brighter and brighter

No power: The bottom breathing light will flash

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RELX i - Where can I buy RELX i?

April 20, 2020

RELX i is only available in Canada and New Zealand.

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Is RELX device waterproof?

April 20, 2020

All RELX devices are not waterproof.

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