Can I enjoy after-sales services online when I buy RELX products from other channels?
Thank you very much for your support of RELX. Only products purchased from our official website can enjoy the relevant after-sales services. The products purchased from other channels do not enjoy the same after-sale mechanism as that of the official website, for details, please refer to https://ca.relxnow.com/pages/warranty.
Also in Warranty & Maintenance
How long can I receive the money after applying for a refund?
All refunds will be returned to your original payment account within 15-30 working days. The specific time will vary depending on the payment method.
When returning a product for repair or replacement, do I need to pay for shipping?
The damage caused by quality problems can be refunded without obligation within 60 days from the date of order. If it is within 1 year, then it can be replaced without return.
