What should I do if the received product is damaged?

April 20, 2020

First of all, we sincerely apologize for the inconvenience and trouble brought to you.

If you want to replace the product, we recommend that you:

1. Prepare clear pictures or videos which can fully prove the damage of the product.
2. Send your specific problems, pictures or videos along with your order number to support@relxintl.com.
3. After being received by our customer service, we will solve your problem as soon as possible.

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