Infinity Device
CAD$39.90
RELX Essential Device
CAD$14.90
RELX Pod Pro
CAD$7.99
Infinity Charging Case
CAD$29.90

The vape pen is faulty. How to repair it?

April 20, 2020

Please contact us through our customer service by sending an email to support@relxintl.com, and provide fault pictures/videos to explain specific problems, so that customer service can better understand and judge the problem, then they will provide you with a solution within 24hrs.




Also in Warranty & Maintenance

How long does the limited warranty last?

January 20, 2021

Read More

How long can I receive the money after applying for a refund?

April 20, 2020

All refunds will be returned to your original payment account within 15-30 working days. The specific time will vary depending on the payment method.

Read More

When returning a product for repair or replacement, do I need to pay for shipping?

April 20, 2020

The damage caused by quality problems can be refunded without obligation within 60 days from the date of order. If it is within 1 year, then it can be replaced without return.

Read More

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RelxNow PWA
Add to device brings a smooth experience, - After you relogin from PWA, you will be given a free pod.

Step 1
Click the “Add Home Screen” menu.
Step 2
Click the “Add to Home Screen” from the menu list.
Step 3
Click the button of “Add”.
Step 4
After the installation is complete, you will see this icon on your desktop.
RelxNow PWA
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Add to device brings a smooth experience, - After you relogin from PWA, you will be given a free pod.
RelxNow PWA
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A free pod coupon will be sent to your Coupon list after you log in
Tips
If your Chrome cannot add Relxnow to the desktop, please follow the steps below to set up and try again.
Step 1: Open the system settings, find Chrome browser in the application settings list;
Step 4: Refresh the page and re-add.
* If still unsuccessful, please use your system browser to open and try again.
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