Infinity Device
CAD$24.99
RELX Essential Device
CAD$9.99
RELX Pod Pro
CAD$7.99
Infinity Charging Case
CAD$24.99

What should I do if my tracking number has not been updated for a long time?

April 20, 2020

For the specific logistics status, please enter the logistics order number you received at https://ca.relxnow.com/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to support@relxintl.com to help you deal with it. Our customer service will reply to your email within 24hrs.




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Discover how discreet vape shipping in Canada maintains your privacy and security. Learn about packaging, delivery options, and RELX’s commitment to quality and confidentiality.

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What is Adult Signature Required on delivery?

April 20, 2020

In order to prevent underage use of our products, every order is guaranteed with Adult Required Signature on delivery. The recipient must be at least 19 years of age within Canada. Otherwise the package will be returned back. Please make sure you are at least above legal age for nicotine products according to local laws in order to purchase on RELX Canada online website. For detailed information please see: https://www.ups.com/ca/en/shipping/services/value-added/delivery-confirmation.page.

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Where do you ship the products from?

April 20, 2020

Your products will be shipped from the RELX Canada domestic warehouse.

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RelxNow PWA
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Step 1
Click the “Add Home Screen” menu.
Step 2
Click the “Add to Home Screen” from the menu list.
Step 3
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Step 4
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Add to device brings a smooth experience, - After you relogin from PWA, you will be given a free pod.
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If your Chrome cannot add Relxnow to the desktop, please follow the steps below to set up and try again.
Step 1: Open the system settings, find Chrome browser in the application settings list;
Step 4: Refresh the page and re-add.
* If still unsuccessful, please use your system browser to open and try again.
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